Our program delivery staff is primarily comprised of former classroom teachers who have a
In addition, each staff member focuses on engaging the children and their families to grow a trusting relationship that will have a positive impact on the child's life.
Jacque received her bachelor’s degree in Business, with an emphasis in Personnel Management, from the University of Houston and has 25 years’ experience in accounting and business management in the for-profit sector. Her passion for serving children and her community as a church volunteer and in multiple volunteer capacities at each HISD school her children attended, paved the way for her to help launch Making It Better in 2006. Jacque considers it an honor and privilege to serve the organization’s students, their dedicated staff and board of directors, and their Houston ISD partner schools.
New staff members receive comprehensive training immersing them in the organizational culture at Literacy Now and in-depth training on the program delivery model and curriculum. Each fall and ongoing throughout the school year, all staff receive intensive professional development from experts at Neuhaus Education Center, TEACH, Center for the Collaborative Classroom, and The Afterschool Professional. Best practices are shared in program delivery, building relationships, improving equity in education, teaching children with poverty in mind, and parent engagement.